Terms of Use (EULA) / Terms of Service

Last updated: 4 April 2026

This page is a static copy of our Terms so it remains readable even if JavaScript is disabled. The latest version is always available at https://www.mynotifyassist.com/terms.

1. Acceptance of Terms

By accessing or using MyNotifyAssist ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

MyNotifyAssist provides a platform to schedule and send notifications via SMS, WhatsApp, email, and voice call. The Service includes a calendar view of scheduled notifications, plan upgrades and payment, service requests and quote requests, connections for managing recipients, and account settings. Optional HR and Clinic business profiles may add module-specific features after admin approval.

2a. Notification Delivery (Failures and Delays)

Delivery is best-effort. We do not guarantee that every scheduled notification (SMS, WhatsApp, email, or voice call) will be delivered or delivered on time. Messages may fail or be delayed due to third-party delivery providers, carriers, invalid destinations, policy rejections, outages, or network conditions.

3. Account and Registration

You must provide accurate information when registering. You are responsible for maintaining the security of your account and for all activity under it. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.

3a. Business Profiles (Essential, HR, and Clinic)

You may apply for an optional business profile for HR or Clinic use cases. We may approve or decline at our discretion and may revoke a business profile for operational or compliance reasons. You are responsible for lawful use of the Service and applicable regulations.

4. Acceptable Use

You agree not to:

Use the Service for illegal purposes or to send spam, fraud, harassing, abusive, or prohibited content.
Violate any applicable laws or third-party rights.
Attempt to gain unauthorized access to the Service or other accounts.
Resell or redistribute the Service without our written permission.
Use the Service in a way that could harm, overload, or impair our systems.

4a. Invitations and referrals

If you use invitations/referrals, you agree to use them lawfully and not to spam. Referral bonuses and promotional rewards may vary by plan and configuration and can change over time.

5. Payment and Plans

Paid plans are billed according to the pricing shown at the time of purchase. Plan details and limits are displayed in the app/website. Where applicable, refunds are governed by our Refund Policy.

Subscription and billing by platform

MyNotifyAssist offers paid access through different billing systems depending on where you upgrade. The price, currency, and duration are shown on the checkout/paywall screen before you confirm payment.

Website purchases (Razorpay): Website upgrades are processed via Razorpay. Website plans are typically time-limited (prepaid) for the period shown (for example 30/90/365 days) and do not auto-renew unless we explicitly disclose a recurring option. When the period ends, your account returns to the default free plan unless you upgrade again. Refund handling for website payments is in the Refund Policy.
iOS in-app subscriptions (Apple App Store): Billing is handled by Apple and may use an auto-renewable subscription. The subscription renews until you cancel in Apple subscription settings (see Manage subscriptions). We do not process App Store payments or refunds directly.
Android in-app subscriptions (Google Play): Billing is handled by Google Play and may use an auto-renewable subscription. The subscription renews until you cancel in Google Play subscription settings (see Manage subscriptions). We do not process Google Play payments or refunds directly.

Cancellation: If you cancel an auto-renewable subscription, access usually continues until the end of the current billing period (store rules apply). For website purchases, you can stop using the Service at any time; the plan remains active until its expiry date.

5a. Government and Legal

You are responsible for complying with laws in your jurisdiction. For India, communication timing policies (TRAI) apply to certain channels. See Communication Timing Policy (TRAI).

6. Intellectual Property

The Service (excluding user content) is owned by us. You may not copy, modify, or create derivative works without permission.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available". We do not warrant uninterrupted or error-free operation or guaranteed delivery of notifications.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of the Service or violation of these Terms.

10. Termination

You may close your account at any time via the account menu. We may suspend or terminate accounts for breach, abuse, or other reasons with notice where practicable.

11. Changes to Terms

We may update these Terms from time to time. Continued use after changes constitutes acceptance.

12. Contact

For questions, use Contact Us or email support@mynotifyassist.com.